We use a variety of carriers including USPS, UPS, and FedEx, depending on the size and origin of your tree(s). Your order might arrive in multiple shipments depending on species.
In the fall, we ship trees when they’re dormant (asleep), which means they are not actively growing. So, don’t be alarmed if your new tree is leafless or has yellow needles. They can be planted until the ground is frozen solid, even if there’s snow.
Trees shipped in the spring may also arrive dormant and can be planted as soon as the ground is thawed.
Membership trees: Our membership trees are year-old seedlings and are about 6–12 inches tall. They will come bundled together and secured inside of a clear plastic bag. Deciduous seedlings may be leafless; most (but not all!) conifers will have needles. You will receive planting instructions in your package. More planting information is also available here.
Nursery trees: Our nursery trees are packaged in a recyclable cardboard box. If you ordered bare-root seedlings, they will arrive bundled together and secured inside of a clear plastic bag covering the root ball. There should be a twist tie securing the clear plastic package to your seedling (just above the roots). If you ordered a potted tree, it will arrive in a plastic container ready to plant. You will receive planting instructions in your package. More planting information is also available here.
Distribution event trees: If you ordered a tree from a distribution event, they will either be available for in-person pickup or delivered to your house in an individual box. Check your confirmation email for your delivery details. You will receive planting instructions in emails about your distribution event or along with your tree. More planting information is also available here.