General

Membership

• Where can I find my member number?
• What trees can I receive with my membership?
• How do I become a member of the Arbor Day Foundation?

Orders & Shipping

• What is the gel-like substance around the roots of my tree seedlings?
• I only received part of my order. Where is the rest?
• How will my trees arrive?
• When will my trees arrive?

Tree Planting and Care

• What if I can’t plant my trees right away?
• How do I protect my trees from animals and the elements?
• Can I plant my trees if there is snow on the ground?
• I just received my trees. How do I know which tree is which?
• Can I plant my trees in pots?
• Should I fertilize my trees and add other amenities to the soil?

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Trees For Others

• Is the program tax-deductible?
• Is there a plaque or sign by my tree?
• When will I receive my card/certificate?
• What is the size of the card/certificate?